The appointment scheduling procedures

Discover the various appointment scheduling procedures within our institutions.

 

 

The procedures

Four options are currently available

Appointments can be made through several channels. Discover the available channels for the service you are interested in via the relevant service page.

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prise de rendez-vous
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prise de rendez-vous
Accueil Erasme

MyHUB

MyHUB is the application that puts you in control of your relations with our institutions. You can make appointments and view the diary of your scheduled appointments and hospitalisations. You can also keep your contact details up to date (address, telephone number, attending doctor, etc.) and tell us what options you want for your hospitalisation (menu preferences, room type, etc.). 

Rosa

Rosa is an online appointment booking platform and application. Rosa lets you easily consult available appointment slots and identify the departments concerned, as well as information about the specialties of certain doctors or clinics. This tool is directly linked to our hospital directory.  Find out more about Rosa and the processing of your personal data below.

Form

You can make an appointment using online forms. Depending on the department, the forms may vary and sometimes require additional information. Be precise and complete so that your request can be processed as efficiently as possible. You will then be contacted as soon as possible with a proposal for an appointment. You can modify or cancel an appointment via the form using your unique code.

Telephone

Find the numbers you need to make an appointment by telephone via the services page and the ‘My appointment’ buttons. You will find specific numbers for certain consultations or the general number. If you are asked to use the general number, you will be asked to make several choices when you call, using the keypad on your telephone. These choices will guide you to the right person.

F.A.Q. : Rosa

  • To find a health practitioner in an associated hospital directory like rhe H.U.B, here’s the correct process:

    1. **Visit the hospital's directory**: Access the hospital's Rosa-powered registry, for example, through this link for the H.U.B.

    2. **Type the name of the health practitioner**: Use the search bar to enter the name of the doctor or specialist you are looking for.

    3. **View practitioner details**: Click on the practitioner's name to see their profile, which includes their specialty, qualifications, and available appointment slots.

    This method allows you to quickly locate and book appointments with specific healthcare professionals.

  • To find a specialty or department in an associated hospital directory like the H.U.B, follow these steps:

    1. **Access the hospital's registry**: Start by visiting the Rosa-powered registry for the hospital, such as this link for the H.U.B.

    2. **Browse or search for specialties**: You can either browse through the list of available medical specialties or type the name of the specialty you’re looking for in the search bar.

    3. **Select a specialty**: Click on the desired specialty to view more information about the services offered, including available practitioners within that department.

    4. **Check for appointment options**: Often, the department page will provide information on how to book an appointment with specialists in that field. This may include details such as providing the age of the patient or the specific expertise you are looking for.

    This process helps you efficiently locate the specific medical department you need and access relevant services.

  • How is my personal data used with Rosa?
  • What is the difference between rosa and MyHUB?

    The associated hospital directory, such as the one for *Hôpital Universitaire de Bruxelles*, offers several advantages over the MyHUB patient portal:

    1. **No Login Required for Appointment Slots**: Patients can view available appointment slots without needing to log in. This streamlined access allows for quicker decision-making and scheduling, enhancing convenience for users who prefer not to manage multiple accounts.

    2. **Speed of the Platform**: The hospital directory is typically faster and more responsive, enabling users to navigate easily and find the information they need quickly. This speed enhances the overall user experience, making it easier for patients to access the services they require.

    3. **Centralized Access**: The hospital directory integrates information from various specialties and departments within a single platform. This centralized approach simplifies the process for patients seeking different types of care, allowing them to find and book appointments across multiple services without navigating through different portals.

    Overall, the associated hospital directory provides a user-friendly and efficient experience, making it a more convenient choice for patients compared to the MyHUB portal.